Privacy Policy

Privacy Policy

With this Privacy Policy we want to inform you in detail with the policy of protection of your personal data when collecting them through our website, and their processing and storage, as well as with all your rights related to personal data that you entrust to us.

We also want to introduce you to the use of cookies on the devices through which you access our website.

Legal framework

THE ONE Real Estate d.o.o. with great care approaches the problem of protection of personal data of its users as one of the fundamental tasks for gaining and maintaining trust. In order to guarantee full data security as required by legal regulations through the General Regulation on Personal Data Protection (EU) 2016/679 and the Act Implementing the General Regulation on Data Protection (OG 42/18), we have defined in detail the personal data protection policy and implemented a number of legal and technical measures for its implementation, with the aim of full compliance with the above regulations.

Purpose of processing personal data

The purpose of collecting and processing personal data on our website is to achieve our core business, providing the following services:
Intermediation in the purchase and sale of real estate.
Intermediation in the lease / rental of real estate.
On our website we collect only the minimum amount of necessary information for the following purpose:
Inquiries for services – Collected: name, surname, email, phone number
Newsletter subscription – An email is being collected
We use the collected data exclusively for the purpose of processing for which they have been entrusted to us and for which there is the consent of the provider.

Security and confidentiality of personal data

Data is collected through Internet servers in a strictly controlled secure environment, maximally protected from unauthorized access and unauthorized use. The flow of information from the user’s device to the server is done using the HTTPS protocol which encrypts the data during transmission in order to be completely protected from any form of misuse in this segment as well. After downloading from the Internet server, the data is stored on protected computers in encrypted personal data collections.

Availability of data to third parties

In order to be able to fully realize the services we provide you, it is necessary to make your personal data available to law firms as entities that inevitably participate in this process.

In doing so, only the minimum amount of data necessary for the realization of the service of that entity as part of the entire service provided by THE ONE Real Estate d.o.o. provides you.

Your personal information may be made available to IT companies engaged by THE ONE Real Estate d.o.o. for the purpose of providing development and maintenance services for the application software we use, local computer maintenance and security services, and Internet server and cloud storage services. The companies engaged in these services are reliable partners with a contractual obligation to maintain data confidentiality and comply with legal regulations from the Regulation on Personal Data Protection.

Period of retention of personal data

Personal data of users provided for the purpose of inquiries for offers are kept for 3 years. If they are used for statistical purposes in order to improve the level of our service, the data is anonymized in such a way that they lose any connection with a particular person.

User rights

The user is guaranteed a number of rights related to the storage and processing of personal data.

These are the following rights:
The personal data listed under the Purpose of data processing in this document and precisely for the purpose described may be used.
The user has the right to inform as soon as possible which personal data is kept and for what purpose it is kept.
The user has the right to request the correction of inaccurate personal data.
The user has the right to be informed about security and technical measures for the protection of personal data.
The user has the right to withdraw consent to the processing of personal data, ie. the right to forget.
The user has the right to object to the processing of personal data.

Any of these rights can be exercised at any time by sending a request to the email address:

Use of cookies

Our websites use two types of cookies.
Custom cookies – They are an integral part of a website whose purpose is to manipulate user session data. They are of short-term character, ie. last only while the user is logged in to the website.
Third Party Cookies – THE ONE Real Estate d.o.o. uses Google Analytics statistics in order to obtain statistics on traffic and how to use the site. The data collected includes the user’s IP address, browser data, operating system data and other standard data that is collected and analyzed exclusively in anonymous and mass form. All the details about the cookies used for Google Analytics can be viewed at:
If the user does not agree with the use of cookies, it is very easy to delete them or prevent their permanent use on your computer or mobile device through the browser settings. Detailed information on cookie management can be found in the browser instructions or at:

Preventing the use of cookies can cause irregularities in the operation of websites.

This privacy statement is valid from 1.9.2021.

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